General

•  Riding is a high risk sport. It is your choice to ride. All horses can be unpredictable and you may fall off and be injured.

•  Weight limit: Please note – our current horses can carry up to 75kg’s. We therefore have a weight limit of 12 stone, 75kg’s maximum.

•  Children under the age of 16:  Children are not allowed to be left unattended, unless attending a Pony Club session or lesson or by prior arrangement.

•  Payment of lessons: All lessons must be paid on booking. Your lesson will only be confirmed when payment has been received.

•  Personal property: Pine Ridge will not be held responsible for and loss or damage to personal property. All items must be taken with you when you leave.

•  All clients: Must have completed a Rider Registration Form before participating in a lesson.

• New clients are required to attend a mandatory Assessment/Introduction Lesson before being allowed to book anything else. This allows us to ascertain your riding level.

• We reserve the right to refuse you to ride a particular horse/pony if we feel that the safety of the rider or horse is in question.

• Instructors reserve the right to refuse to teach a client for any reason.

• You reserve the right to request another Instructor subject to availability.

• Punctuality and arrival times: Please arrive 10 minutes before the start of the lesson/hack/pony ride to allow time for hat fitting if you do not have your own hat.We aim to run on time and stick to the timetable, but occasionally lessons may run over time for whatever reason, so please bear with us.

• Cancellations: We operate a No Refund Policy. This is a condition of booking. No credit or transfers are given for late cancellations. Bad weather or adverse conditions:  Activities might be cancelled in extreme weather.

• You should call us on 07990526968 before you leave for the centre if the weather is in doubt. Riding might be cancelled when the following weather or conditions are occurring: Heavy snow. Heavy rain and/or flooding. Hurricane force winds. Electrical storms.

• Safety equipment and riding wear: Every time you handle a horse you are required to wear the appropriate P.P.E (Personal Protective Equipment).

• Riding Helmets: 
  Must be worn and fastened at all times while riding a horse.

  Must be worn and fastened at all times while handling or a horse.

• We strongly advise all customers to purchase their own helmet as soon as possible.

• We recommend against purchasing second hand riding helmets in case they have been damaged.

• Body protectors:
  We strongly recommend that you wear one whenever riding.  This is especially important if you take part in jumping classes. We recommend you wear one whenever handling a horse.

• Riding footwear: clients must wear appropriate footwear while riding.
  Allowed footwear:

  Jodhpurs boots

  Leather riding boots

  Disallowed Footwear:

  Trainers

  High heels

  Sandals

  Hiking boots

  We reserve the right to refuse footwear we deem unsafe. We recommend toe protection whenever handling a horse. Jewellery: you should not wear jewellery of any kind, anything you wear you do so at your own risk. It’s the parents responsibility to check their child isn’t wearing jewellery.

• Stables/paddocks/tack rooms/hay barn/feed room/tool shed are out of bounds. No entry is allowed unless under supervision.

• No prams, umbrellas, bicycles are allowed on the yard.

• Dogs must be kept on leads at all times.

• Helpers on they yard: We facilitate up to four helpers and it is our policy that all helpers at Pine Ridge participate in a paid for weekly lesson or a Pony Club session.

• Terms & Conditions may be amended at any time.

  

The Horse Riders’ Code of Conduct

 

• I understand that riding at any standard has inherent risk and that all horses may react unpredictably on occasions.

• I may fall off and could be injured. I accept that risk.

• I understand that instructions are given for my safety and agree to follow instructions given to me by staff and instructors at the riding school.

• I reserve the right not to ride a horse allocated to me and may request a change of instructor.

• I understand that wearing an appropriate riding hat and body protector may reduce the severity of an injury should an accident happen and agree that I will always wear a riding hat whist riding, leading and grooming horses at the riding school. I understand it is my choice whether or not I wear a body protector.

• I understand that the riding school will make decisions based on information I give them and agree to always be honest and volunteer information about:

• • my abilities and riding experience

• • any previous riding accidents

• • any medical condition(s) which may affect my ability to ride

• I understand that children are at particular risk around horses and agree that I will keep any children that I am responsible for, under close supervision when they are not being instructed by the riding school.

• I understand that the riding school may refuse my request to ride for safety and operational reasons.

• I understand that competing carries enhanced risk over and above general riding and agree that if I chose to participate in any competition or event, it is up to me to ensure that I have the experience and ability to ride the course including any jumps which form part of it. If I am in any doubt, I will use my judgement and experience and not enter.